Privacy Policy & Security

Security & Privacy
We aim to provide all of our customers with a safe online shopping experience. Our system encodes your credit card and contact details to ensure its safe transfer to us.

We respect your privacy and personal information, and will not share it with anyone else. We may use your email address to send email newsletters and other announcements regarding promotions, new products and special features. Should you wish to be removed from our mailing list at any time, please let us know via email

Credit Card Security
Payment is safe via our secure DPS managed payment gateway; all data is secured by 128 Bit SSL. The Ivy House does not keep any record of your credit card details, and our website is secure, meeting the latest NZ PCI standards. Your details are handled by DPS, and are only used when being transmitted to the appropriate credit card agency for processing. We only receive the first six and last two digits of your credit card to help identify your orders.
Linking to Third Party Websites
When you click on links on our site that take you to third party websites, you will be subject to the third party’s privacy policies. While we support the protection of privacy on the Internet, The Ivy House cannot be responsible for the actions of any third party websites.
Changes to our Privacy Policy
We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our services after any changes have been posted on our website indicates your acceptance of those changes.
If you have any questions regarding our privacy policy or any other matter, please contact us at
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347 Parnell Road, Parnell, Auckland
Mon to Fri 9.30am - 5pm I Sat + Sun 10am - 4pm
t 09 373 3396 e

238 Jervois Road, Herne Bay, Auckland
Mon to Fri 9.30am - 5pm I Sat + Sun 10am - 4pm
t 09 360 8986     e